Return Policy

Gsm amplifiers, like any online store, have a 14 day trial choice, however, because we realize that installation companies often need a little more time, we have a 30 day return policy in place.

However, there are strict conditions attached to this which have also been agreed with the distributor.

Return may be made under the following conditions:

  • The packaging is undamaged (you can just remove the signal amplifier from the box without tearing the box apart)
  • There are no mounting scratches or other damage on the delivered items (signal amplifier, antennas, cables. splitters etc)
  • Only return it in the original packaging without damaging it (i.e. with a box around it).
  • Loose parts that are delivered in the Box of the Hiboost must also be in the box.
  • The equipment supplied will be tested for operation for refund, unless this defect is the reason for the return.
  • The return is sent via traceable courier with an RMA code (you carry all shipping and packaging costs!)
  • You take a number of pictures of the signal amplifier and accessories before sending the package back and email these photos to [email protected]
  • You first notify the signal amplifier to be sent back via our return form. or via email: [email protected]

If the product does not meet the customer’s requirements due to an incorrect choice of specifications, the customer has the right to replace the product with a similar signal amplifier with the correct specifications. However, the customer will assume the costs of shipping, returning and shipping the correct signal amplifier. If the price of the other model signal amplifier is higher, the customer must meet the price difference in advance.


Don’t forget to include your original invoice and IBAN number.

After receiving the signal amplifier at huaptec Europe’s technical service, you will be refunded within 30 days by GSMVERSTERKERS.NL / ERC AUTOMATION in Zwaag.



Where do you send the wrongly ordered, or have had signal amplifiers:

Huaptec GmbH
c/o MBA Energy

Obere Lerch 5.
91166 Georgensgmünd Germany

Direct contact: Thomas Gögl,

(0031) 85 2017 883

(0049) 170 854 05 09 (German, English)