Like every web store, GSM amplifiers have a 14 days on trial choice, However, because we realize that installation companies often need a little more time, we have a 30 days return policy set.

However, there are strict conditions attached to this, which have also been agreed with the distributor.

Returns are allowed under the following conditions:

  • The packaging is undamaged (you can just take the signal booster out of the box without tearing the box)
  • There are no mounting scratches or other damage on the delivered items (signal amplifier, antenna's, cables. splitters etc)
  • Only return in the original packaging without damaging it (so with a box around it).
  • Loose parts supplied in the box of the Hiboost must also be in the box.
  • The equipment supplied will be tested for function before reimbursement, Unless this defect is the reason for the return shipment.
  • The return will be sent via trackable courier with an RMA code code (you bear all shipping and packaging costs !)
  • You take a number of photos of the signal amplifier and accessories before you return the package and email these photos to
  • You first register the signal amplifier to be returned via our return form. of via email:

The ordered product does not comply!

If the product does not meet the customer's requirements due to an incorrect choice in specifications, dan heeft de klant het recht op vervanging van het product door een soortgelijke signaalversterker met de juiste specificaties. However, the customer takes the cost of shipping, terugzending en verzending van de juiste signaalversterker op zich. Als de prijs van het andere model signaalversterker hoger is dient de klant het prijsverschil vooraf te voldoen.

Where do you send the signal booster:


Herder Strasse 94, 40721
Hilden, Germany.

+31 85 2017 883 (Nederlands)
+49 151 68491919(German, Engels)